Mark Heuer comes to Charter Senior Living and The Cottages of New Lenox as a “Servant Leader” with over 25 years senior management and over 9 years experience in senior living overseeing independent, assisted and memory care communities. Mark has served as an Executive Director and Traveling Executive Director with multiple large senior living portfolios including; Atria Senior Living, Merrill Gardens, Integral Senior Living and Senior Lifestyle Corporation. “WHY” is a cornerstone to all Mark embodies; for Mark it has become a “Calling”. A “Calling” that embodies the ability to build relationship with seniors and to touch on individualism and the histories that we are entrusted to care for. A “Calling” to treat each employee as a valued partner and build accountabilities together with a “Philosophy of Ownership”, and a “Calling” to simultaneously strive to go from good to great in all we do in allowing seniors to live life with purpose.